What is Clinical Insourcing?

Clinical insourcing is a cost-effective solution that helps hospitals and healthcare providers tackle capacity challenges without outsourcing patient care. Instead of relying on external facilities or agency staff, insourcing brings additional clinical teams into your hospital to work within your existing infrastructure.

"Insourcing can help to drive savings to the NHS by utilising equipment and diagnostic or treatment rooms which would otherwise be dormant out-of-hours, at weekends or where the trust may not have the staff volumes to cover a certain speciality." – NHS Shared Business Services

At CSSA, we embed experienced, highly skilled healthcare professionals directly into your operations, ensuring seamless integration with your teams. This approach maximises efficiency, reduces waiting lists and enhances patient outcomes - all while keeping costs under control.

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Smarter Solutions for Greater Impact

Long waiting lists? We can help. No matter which department is under pressure, we tailor our solutions to fit your needs. Our expertise spans multiple specialties, with particular strength in:

Urology
Orthopaedics
Sonography
General Surgery

Patient Pathway

Our work doesn’t stop at reducing surgical backlogs. We create community-based diagnostic and pre-operative assessment clinics, ensuring patients receive timely, safe and cost-effective care - often eliminating the need for hospital visits altogether.

We collaborate closely with local clinical teams to align on case mix, integrate with booking teams (or provide our own) and customise our approach to fit seamlessly into your existing processes. No rigid models. Just flexible, effective solutions designed around your needs.

Partnership

Tell us where you need support and we’ll adapt our model to complement your services. Because real impact comes from collaboration, not disruption.

Let’s work together to strengthen healthcare delivery and ensure patients get the care they need, when they need it.

NHS Consultant Surgeon

I enjoy working with CSSA teams, the professionalism and skill they bring is a lesson to us all in how theatres can and should be run. The scrub nurses are outstanding and processes are so slick, we have, as a Trust, learned a lot from working with them.

I know that when I work with them that I will be able to optimise my lists, almost doubling the volume of cases I would usually achieve, as they ensure there is no waiting around in between cases.

NHS Directorate Manager

CSSA never let us down, their teams are professional, and always have the correct skill set to match our patient lists.

They respectfully blend in with our teams who were reluctant to allow external teams on the initially, but now they ask to work with them to learn more about efficiencies.

Their team ensure that they visit site in advance and create a plan, get to know our theatres, and they deliver a solution that meets our specific needs

The admin team always go above and beyond to help us with unplanned lists and their Clinical Manager is so knowledgeable that all of the consultants and theatre staff have respect for them.

Even though they work at weekends I am never concerned that I will get a call out of hours because their onsite and office management just take care of everything

Trust Director

I was surprised to find the level of service offered by CSSA at such a competitive rate. They managed General surgery outpatient and surgical services and overcame many delays and challenges to deliver an extremely high standard of service.

With financial challenges that all Trusts face, it was an investment to implement an insourcing project, however we found, on reflection, that with lists optimised by CSSA, coupled with their fixed day rate that costs to us were lower than hiring agency staff. We also felt that the volume of patients was completed far quicker than anticipated, with their running 3 simultaneous lists, allowing us to move onto the next project

Why Are We Different?

At CSSA, we don’t just provide insourcing, we become an extension of your team.

Here’s how we stand out:

✔ Seamless Integration – Our professionals work within your existing processes, ensuring minimal disruption and maximum efficiency.
✔ Locally Placed Clinical Managers – Every project is overseen by experienced professionals who understand your unique challenges.
✔ Tailored Solutions – We adapt to your needs, providing flexible models that fit your hospital’s requirements.
✔ Beyond Surgery – Our services include community-based diagnostics and pre-operative assessment clinics, reducing the need for hospital visits.
✔ Proven Impact – Since 2021, we’ve secured investments from global healthcare leaders and earned multiple national framework approvals.

To discuss options further, you can contact our service development team by calling 0330 1227417 or emailing servicesdirector@clinicalalliance.co.uk

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